General terms and conditions
These general terms and conditions of sale apply to all orders for products and services. Unless otherwise specifically agreed, all orders imply the buyer’s agreement with our general terms and conditions of sale.
Price lists, catalogues, technical notices, advertising or promotional material do not constitute a binding commitment by the company.
The applicable prices are those of the price list in force. The amounts indicated are exclusive of VAT. The prices quoted in the offer apply exclusively to the offer in question.
Any offer of products or services is valid for a period of 3 months from the date of the offer, unless otherwise notified. Beyond this period, the company cannot guarantee the accuracy of the prices quoted.
Any order received by Realco is considered to be binding. At the written request of the buyer, Realco reserves the right to cancel an order and charge a processing fee.
Terms and conditions of delivery
All our prices are Ex works.
- At national level, free delivery conditions are to be checked with the respective sales departments.
- At international level, unless specifically agreed in writing, delivery conditions will be evaluated on an order by order basis.
Delivery times are only indicative and range from 3 to 10 working days depending on the availability of the goods and the destination.
Possible delays do not entitle the buyer to cancel the sale, to refuse the goods or to claim damages.
For specific sales, we recommend confirming delivery times with the sales representative in charge of the order.
Upon receipt, the buyer must check the conformity of the order. In the event of discrepancies or defects, Realco must be notified in writing within 48 hours of delivery. Beyond this period, the goods are considered to have been accepted.
Unless otherwise specifically agreed in writing, all goods will be delivered under the Incoterm EWX (Ex-Works) conditions, at the risk of the buyer, regardless of the method of transport.
Unless specifically agreed in writing, our invoices are payable no later than 30 days end of month.
Any invoice not disputed by registered letter within 8 days of its receipt is deemed to be definitively accepted by the recipient.
Any invoice not paid at the due date shall, by operation of law and without notice of default, entitle Realco to charge a contractual interest of 2% per month, from the due date, as well as a contractual and lump-sum indemnity fixed at 15% of the invoiced amount with a minimum of 40 EUROS (Article 1152 of the Civil Code).
Protection of privacy
The seller shall process the personal data received from the buyer for the purposes of performing this agreement, administering customers, promoting the seller’s products and services and setting up personalised information and direct marketing campaigns, including via e-mail, (part not published in the evaluation version of the contract).
At any time, the buyer has the right to access, verify and correct the personal data concerning him, free of charge, in accordance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. The data controller is the managing director of the seller.